Privacy Policy
This policy explains how SOFI Virtualization handles personal information for website visitors, trial users, customers, and administrators of SOFI workspaces.
Information we collect
We collect account details such as name, work email, company, job title, authentication events, support messages, billing or subscription details, and product usage telemetry needed to operate and secure SOFI.
How we use information
We use this information to create accounts, provide the service, secure tenants, respond to support requests, improve reliability, measure usage, meet legal obligations, and communicate product or account updates.
Customer data
Customer data connected through SOFI remains controlled by the customer. SOFI accesses customer data only as needed to provide virtualization, cataloging, governance, auditing, and support capabilities configured by the customer.
Sharing
We do not sell personal information. We may share information with service providers, infrastructure vendors, professional advisers, authorities when legally required, or as part of a corporate transaction.
Security and retention
SOFI applies tenant isolation, encryption for sensitive credentials, role-based access, audit logging, and operational controls. We retain information for as long as needed to provide the service, comply with law, and resolve disputes.
Your rights
Depending on your location, you may request access, correction, deletion, portability, or restriction of personal information. Requests can be sent to the contact address below.
Privacy requests can be sent to contact@sofivirtualization.com.